Continually is a B2B SaaS product that offers a no-code website chatbot builder and live chat solution. It is designed to help businesses capture leads, automate scheduling meetings, and integrate with various apps. As the owner of this blog, I am excited to share my in-depth review of Continually and its features, pricing, and alternatives.
Continually Review: What is Continually
Continually is a user-friendly software solution that allows businesses to easily build chatbots for their websites. With its drag and drop bot builder, even non-technical users can create powerful bots without any coding knowledge. The platform also offers live chat functionality, allowing businesses to engage with their website visitors in real-time.
Continually Review: How can it be used?
- Sales Teams: Sales teams can use Continually to capture leads and schedule meetings automatically. The chatbots can respond to potential customers 24/7, ensuring an immediate reply even when the sales team is unavailable. The integration with calendars allows customers to book meetings at their convenience.
- Marketing Teams: Marketing teams can leverage Continually to engage website visitors with interactive content such as images, gifs, videos, and emojis. They can also send lead data to various apps, including email lists and CRMs, to streamline their lead management process.
- Customer Support Teams: Customer support teams can use Continually to provide instant assistance to website visitors through live chat. The platform allows team members to reply to incoming messages directly or take over bot conversations when necessary.
- Business Owners: Continually is a valuable tool for business owners who want to increase their customer acquisition and conversion rates. By implementing chatbots and live chat, businesses can ensure that potential customers receive prompt responses and personalized assistance.
Continually Review: Who is it for?
- Small and Medium-sized Businesses: Continually is a great fit for small and medium-sized businesses that want to capture leads and provide excellent customer support without investing in complex and expensive solutions.
- Sales and Marketing Professionals: Sales and marketing professionals who want to automate lead capture, engage website visitors, and streamline their workflows can benefit from Continually's features and integrations.
- Entrepreneurs and Startups: Continually offers an affordable solution for entrepreneurs and startups who want to enhance their online presence and generate more leads without significant upfront costs.
Continually offers a range of features that can be categorized into the following buckets:
- Drag and drop bot builder
- Conversational messages with images, gifs, videos, and emojis
- Inbox for replying to incoming messages
- Seamless transition from bot to live chat
- Integration with calendars
- Automated booking based on availability
- Connects with 1,500+ apps through Zapier or native integrations, including Mailchimp, Drip, ActiveCampaign, HubSpot, and Moosend
Continually offers various pricing options to suit different business needs. While the specific pricing details are not mentioned, interested users can sign up for a free account to get started. For more information on pricing, it is recommended to get in touch with the Continually sales team.
While specific alternatives are not mentioned in the provided information, there are several chatbot and live chat solutions available in the market that businesses can consider as alternatives to Continually. Some popular alternatives include:
- Drift: Drift is a conversational marketing platform that helps businesses generate more leads and close deals faster. It offers a range of features such as chatbots, live chat, email marketing, and sales playbooks. Learn more about Drift
- Intercom: Intercom is a customer messaging platform that enables businesses to communicate with their customers through various channels, including chat, email, and social media. It provides features like chatbots, live chat, customer segmentation, and in-app messaging. Explore Intercom
- Zendesk Chat: Zendesk Chat is a live chat software that allows businesses to engage with their website visitors in real-time. It offers features like chatbots, proactive chat triggers, chat routing, and chat analytics. Discover Zendesk Chat
- Tawk.to: Tawk.to is a free live chat software that enables businesses to communicate with their website visitors. It offers features like chat widgets, visitor monitoring, canned responses, and chat history. Learn more about Tawk.to
- Chatfuel: Chatfuel is a chatbot platform that allows businesses to build chatbots for Facebook Messenger and other messaging platforms. It offers features like drag and drop bot builder, AI capabilities, integrations, and analytics. Explore Chatfuel
Continually Review: Pros & Cons
Pros of using Continually:
- Easy to use drag and drop bot builder
- Seamless transition from bot to live chat
- Automated scheduling meetings
- Integration with various apps
Cons of using Continually:
- Specific pricing details are not mentioned in the provided information
- Limited information on the advanced features and capabilities
Continually is a user-friendly chatbot and live chat solution that offers a range of features to help businesses capture leads, automate scheduling meetings, and integrate with their existing workflows. It is an excellent choice for small and medium-sized businesses, sales and marketing professionals, and entrepreneurs who want to enhance their online presence and improve customer engagement. To learn more about Continually and other SaaS product reviews, make sure to check out my blog here.