Grain In-Depth Review: Features & Alternatives (2023 Updated)

Hey there! Welcome to my in-depth and fun review of Grain. Today, we're going to dive deep into this B2B SaaS product and explore its features, pricing, and alternatives. So grab a cup of coffee and let's get started!

Grain Review: What is Grain

Grain is a powerful software product that automates note-taking, record-keeping, and insight capture from every customer conversation. Whether it's a research interview, sales call, or customer meeting, Grain AI can capture, analyze, and synthesize key moments for you. It provides an accurate summary that allows you to easily recall, clip, and share those important moments. With Grain, you can focus on the conversation and let the AI handle the rest.

Grain Review: How can it be used?

Grain can be used in a variety of ways to make your life easier. Here are a few examples:

  • Product teams can use Grain to capture valuable insights from customer meetings and use them to improve their products.
  • Sales teams can record and transcribe sales calls, making it easier to review and analyze conversations with potential customers.
  • Customer success teams can use Grain to keep track of customer meetings, ensuring that important information is never lost.
  • User researchers can record and clip moments from research interviews, making it easier to analyze and share key findings.

The possibilities are endless! Grain is accessible and useful for everyone in your company who interacts with customers.

Grain Review: Who is it for?

Grain is perfect for a wide range of customer-focused teams. Here are a few profiles of users and companies who can benefit from using Grain:

  • Product managers who want to gather valuable insights from customer conversations.
  • Sales representatives who want to have accurate records of their sales calls.
  • Customer success managers who want to keep track of important customer meetings.
  • User researchers who want to capture and analyze research interviews.
  • Entrepreneurs who want to automate their post-meeting workflow and focus on growing their business.

No matter your role or industry, Grain can help you become a customer advocate.

Grain Features

Let's take a look at some of the key features Grain has to offer:

  • Automated note-taking: Grain AI captures, analyzes, and synthesizes key moments from customer conversations.
  • Accurate summaries: Get a concise and accurate summary of your meetings that allows for easy recall and sharing of important moments.
  • Native integrations: Grain seamlessly integrates with popular tools like Slack, Salesforce, and Notion, making it effortless to share customer insights with anyone, anywhere.
  • Transcription: Grain automatically transcribes your conversations, saving you the time and effort of manual note-taking.
  • Clip moments: Easily clip and save important moments from your meetings for future reference.
  • Accessible for everyone: Grain offers free seats that allow for viewing and collaboration on content, making it accessible for everyone in your team.
  • Upgrade options: When you're ready to upgrade, Grain offers flexible pricing plans that fit your needs.

Grain Plans

If you're interested in the pricing details of Grain, I've written a more in-depth review about it on my blog. You can find it grain pricing.

Grain Alternatives

While Grain is a fantastic product, there are other alternatives available in the market. Here are a few options you might want to consider:

  • is a transcription and note-taking tool that can help you capture and organize important information from meetings.
  • offers AI-powered meeting assistants that can schedule meetings, take notes, and provide real-time insights during your conversations.
  • is an AI assistant that automatically records, transcribes, and analyzes your meetings, making it easier to find and share important moments.

Grain Review: Pros & Cons

Let's take a quick look at the pros and cons of using Grain:


  • Automated note-taking saves time and effort.
  • Accurate summaries make it easy to recall and share key moments.
  • Native integrations with popular tools improve collaboration.
  • Transcription feature eliminates the need for manual note-taking.
  • Free seats provide accessibility for everyone on your team.


  • Some users may find the learning curve for using the AI features a bit steep.
  • Limited free seats and additional charges for advanced features.


In conclusion, Grain is a powerful tool that can streamline your post-meeting workflow and help you capture valuable insights from customer conversations. Whether you're a product manager, sales representative, customer success manager, or user researcher, Grain has something to offer. With its automated note-taking, accurate summaries, and native integrations, Grain makes it easy to share customer insights with anyone, anywhere.

If you're still on the fence, I encourage you to check out my blog for more SaaS reviews. I'm sure you'll find the information you need to make an informed buying decision. Happy hunting!


Upendra Varma

Upendra Varma

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