Userpilot In-Depth Review: Features & Alternatives (2023 Updated)

Hey there! Upendra Varma here, and today I'm going to take you on a deep dive into Userpilot. If you're looking for a product that can help you track and analyze your product's growth, guide new and existing users, and capture user feedback, then Userpilot might just be the solution for you. So, let's jump right in!

Userpilot Review: What is Userpilot

Userpilot is a B2B SaaS product that offers a range of features to help you optimize your product's growth. With Userpilot, you can track and analyze user behavior, guide users through your product to reduce time-to-value, and capture user feedback at scale. It's a powerful tool that can help you understand your users better and improve their experience with your product.

Userpilot Review: How can it be used?

Userpilot can be used in a variety of ways to improve your product's growth and user experience. Whether you're a product manager, a marketer, or a UX designer, Userpilot has something to offer.

For product managers, Userpilot can help you reduce time-to-value by providing personalized user onboarding experiences. You can guide new users through your product, helping them discover its value and features quickly. Userpilot also allows you to highlight the right features to existing users when they need them, increasing product adoption and engagement.

Marketers can use Userpilot to improve user engagement and drive product growth. With Userpilot's in-product growth experiments, you can optimize the metrics that matter most to your business. Userpilot also provides in-app support, allowing users to access on-demand help and resources, reducing the need for external support.

UX designers can leverage Userpilot to capture qualitative user feedback at scale. With Userpilot's contextual microsurveys, you can understand how your users really feel about your product and make data-driven decisions to improve their experience.

Userpilot Review: Who is it for?

Userpilot is a versatile tool that can be used by various profiles of users and customers. Whether you're a startup or an enterprise, Userpilot has something to offer. Here are some of the user profiles that can benefit from using Userpilot:

  • Product managers who want to reduce time-to-value and increase product adoption.
  • Marketers who want to improve user engagement and drive product growth.
  • UX designers who want to capture user feedback and improve the user experience.
  • SaaS companies of all sizes who want to optimize their product-led growth strategies.

Userpilot Features

Userpilot offers a wide range of features that can help you optimize your product's growth. Here are some of the key features:

  • Product Analytics: Understand user behavior across the product journey and generate custom reports to answer any product question.
  • User Engagement: Guide new and existing users through your product, reducing time-to-value and increasing user adoption.
  • User Feedback: Capture and analyze user sentiment at scale with contextual microsurveys.
  • User Onboarding: Reduce time-to-value with personalized user onboarding experiences.
  • Product Adoption: Highlight the right features when users need them to increase product adoption.
  • Customer Retention: Build an engaged user base and proactively reduce churn.
  • Product Led Growth: Run in-product growth experiments to optimize the metrics you care most about.
  • In-app Support: Scale self-support with on-demand help and resources.

Userpilot Plans

Userpilot offers different plans to suit your needs. For a more in-depth review of Userpilot's pricing, you can check out my blog at userpilot pricing. There, I've provided all the details you need to make an informed decision about which plan is right for you.

Userpilot Alternatives

If you're considering Userpilot, it would be beneficial to also explore some alternative products in the market. These alternatives can offer similar or even additional features that may better align with your specific needs. Here are a few alternatives that are definitely worth investigating:

  • Productboard: A comprehensive product management tool that helps you understand what users need, prioritize what to build, and rally everyone around your roadmap.
  • Pendo: A product cloud that provides user insight, user guidance and user communication for digital product teams.
  • WalkMe: A digital adoption platform that simplifies user experience and drives user action using insights, engagement, and guidance capabilities.

Userpilot Review: Pros & Cons

Like any product, Userpilot has its pros and cons. Let's take a look at some of them:


  • Comprehensive set of features for product growth, user engagement, and user feedback.
  • Easy to use and implement, even for non-technical users.
  • Integration with other tools and platforms for enhanced functionality.
  • Customizable and flexible to meet your specific needs.


  • Pricing may be a bit steep for some smaller companies.
  • Some advanced features may require technical expertise to fully utilize.
  • Limited options for in-app support beyond the provided resources.


To wrap it up, Userpilot is a powerful tool that can help you optimize your product's growth, guide users through your product, and capture user feedback. Whether you're a product manager, marketer, or UX designer, Userpilot has features that can benefit you. However, it's important to consider your specific needs and budget before making a decision.

I hope this in-depth review of Userpilot has provided you with the information you need to make an informed decision. If you enjoyed this review, be sure to check out my blog at saas blog for more SaaS reviews and insights.

Happy optimizing!


Upendra Varma

Upendra Varma

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