Smartsupp In-Depth Review: Features & Alternatives (2023 Updated)

Hey there! Welcome to my blog, where I review and share insights about various software products. Today, we're going to dive into an in-depth review of Smartsupp, a B2B SaaS product that offers powerful features to boost your online sales. So, let's get started!

Smartsupp Review: What is Smartsupp

Smartsupp is a software product that provides live chat and chatbot solutions for businesses. It allows you to genuinely connect with your website visitors, automate sales and customer care processes, and effectively capture leads. With Smartsupp, you can enhance your online sales by engaging in conversations with your visitors and turning them into loyal customers.

Smartsupp Review: How can it be used?

Smartsupp can be used in various ways depending on your specific needs. Whether you're looking to provide superb customer care, turn your website visitors into return customers, or experience the future of conversational e-commerce with AI-powered chatbots, Smartsupp has got you covered. It can be integrated into your website or e-commerce platform to streamline your sales and customer support processes.

Imagine being able to have real-time conversations with your website visitors, answering their questions, and guiding them through the purchasing process. Smartsupp makes it possible, allowing you to provide personalized assistance and boost your online sales.

Smartsupp Review: Who is it for?

Smartsupp is for anyone who wants to enhance their online sales and improve customer relations. Whether you're a small business owner, an e-commerce store owner, or a customer care representative, Smartsupp can help you achieve your goals. Here are some profiles of users who can benefit from using Smartsupp:

  • Small business owners who want to provide excellent customer care and build lasting customer relations.
  • E-commerce store owners who want to turn their website visitors into loyal customers.
  • Customer care representatives who want to streamline their support processes and provide efficient assistance.
  • Anyone in the e-commerce industry who wants to stay ahead of the competition and harness the power of conversational e-commerce.

Smartsupp Features

Smartsupp offers a range of powerful features that can help you drive your online sales through conversations. Here are some of the key features:

  • Live Chat: Genuinely connect with visitors and boost online sales by providing real-time assistance.
  • Chatbot: Automate your sales and customer care processes with AI-powered chatbots.
  • Lead Generation: Effectively engage and capture leads on your website.
  • Conversational AI Chatbot: Experience the future of conversational e-commerce with AI-powered chatbots.

Smartsupp Plans

If you're interested in learning more about the pricing plans offered by Smartsupp, I've written a more in-depth review about it on my blog. You can find it smartsupp pricing.

Smartsupp Alternatives

If you're considering alternatives to Smartsupp, here are a few options you can explore:

  • LiveChat: A popular live chat software that offers similar features to Smartsupp.
  • Intercom: A customer messaging platform that provides live chat and chatbot solutions.
  • Zendesk: A customer service software that offers live chat and support ticket management.

Feel free to check out these alternatives and compare them with Smartsupp to find the best fit for your business.

Smartsupp Review: Pros & Cons

Here are some pros and cons of using Smartsupp:


  • Genuinely connect with visitors and boost online sales.
  • Automate sales and customer care processes with AI-powered chatbots.
  • Effectively capture leads on your website.
  • Provide superb customer care and create lasting customer relations.


  • Pricing plans can be a bit on the higher side for small businesses.
  • Some users may find the interface a bit overwhelming at first.


In conclusion, Smartsupp is a powerful tool that can help you drive your online sales through conversations. Whether you're looking to provide excellent customer care, automate your sales processes, or capture leads on your website, Smartsupp has the features to support your goals. Consider your specific business needs and budget when deciding if Smartsupp is the right choice for you.

If you found this review helpful, make sure to check out my blog for more software reviews and insights. Happy selling!


Upendra Varma

Upendra Varma

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