Refiner Pricing & Plans (2023 Updated)

Hey there! Upendra Varma here, and today we're going to dive into the exciting world of Refiner pricing. If you're not familiar with Refiner, it's a B2B SaaS product that helps companies collect valuable customer insights. And guess what? Their pricing is as interesting as their product! So, let's take a closer look at the plans and costs they offer.

Before we get started, make sure to check out Refiner's website at It's filled with all the details you need to make an informed decision.

Refiner Pricing: Plans

Refiner offers three main plans: Essentials, Growth, and Enterprise. Each plan is designed to cater to different needs and stages of your business. Let's take a closer look at what each plan has to offer:


Ideal for startups looking to close the customer feedback loop with on-brand microsurveys. The Essentials plan includes:

  • Ready-to-use NPS, CSAT, CES, and PMF templates to get you started in minutes.
  • The ability to build your own custom survey flows.
  • All survey features, including recurring surveys, logic jumps, and hidden fields.
  • In-product surveys for web and mobile, email surveys, and shareable survey links.
  • User segmentation, reporting dashboard, Slack, and email alerts.
  • Integration with Zapier, Make, and Google Sheets.
  • Unlimited survey responses.


Ideal for companies looking to drive growth with perfectly timed and personalized survey campaigns. The Growth plan includes everything from Essentials, plus:

  • The ability to track user events and create multilingual surveys.
  • Unlimited reporting dashboards and two-way data sync with and Rudderstack.
  • Integration with HubSpot, Salesforce, and
  • Integration with Amplitude and Mixpanel for advanced analytics.
  • API and webhooks for seamless integration.


Ideal for companies looking to gather customer feedback at scale throughout the entire user's journey. The Enterprise plan includes everything from Growth, plus:

  • The ability to run any number of survey campaigns simultaneously on multiple channels.
  • Custom monthly active user (MAU) limits.
  • Unlimited team members, single sign-on (SSO), and granular access rights.
  • Full white-labeling with custom CSS and custom survey link domain.
  • Yearly contract with a dedicated support representative, concierge service, and consulting.

Refiner Pricing: Which plan to pick?

Now that we know what each plan offers, the question is, which plan should you pick? Well, it depends on your specific needs and budget. Here are some recommendations based on different use cases:

  • If you're a startup looking to get started quickly and want access to all the essential survey features, the Essentials plan is perfect for you.
  • If you're focused on growing your business and need advanced analytics and integrations, the Growth plan is the way to go.
  • If you're a larger company with complex survey campaigns and require white-labeling and dedicated support, the Enterprise plan has got you covered.

Ultimately, the decision comes down to your specific requirements and how much you're willing to invest in customer insights.

Refiner Pricing: Is it for you?

Now, you might be wondering if Refiner's pricing is suitable for you. Well, it depends on various factors such as your user profile, company size, and industry. To get a better understanding, I recommend checking out my in-depth review article of Refiner on my blog at refiner review.

In the review, I cover everything from the user experience to the value Refiner brings to your business. It's a great resource to help you make an informed decision.


And there you have it! A breakdown of Refiner's pricing plans and costs. I hope this guide has helped you gain a better understanding of what Refiner offers and which plan might be the right fit for you.

If you're interested in learning more about other SaaS products and their pricing, make sure to check out my blog at saas blog. I cover a wide range of topics and provide in-depth reviews that can help you make the best choices for your business.

So go ahead, explore Refiner's pricing, and start collecting those valuable customer insights today!


Upendra Varma

Upendra Varma

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