Raffle In-Depth Review: Features, Pricing & Alternatives (2023 Updated)

Raffle In-Depth Review: Features, Pricing & Alternatives (2023 Updated)

Raffle is a software product that offers search and chat powered by AI. It helps businesses improve customer service, increase productivity, and save time. In this review, we will discuss the features, pricing, and alternatives to Raffle.

Raffle Features

Raffle has several features that make it a powerful tool for businesses. Here are some of the key features:

  • Search: Raffle's search feature allows users to quickly and easily find the information they need. It can search through over 500,000 documents in six different languages, providing accurate results in seconds. Learn more about Raffle's search feature.
  • Chat: Raffle's chatbot feature allows businesses to serve their customers 24/7. It can answer frequently asked questions and provide support to customers in real-time. Learn more about Raffle's chat feature.
  • Insights: Raffle's insights feature provides businesses with valuable data about their customers. It can help businesses understand customer needs and preferences, and make data-driven decisions. Learn more about Raffle's insights feature.
  • Security: Raffle takes security seriously and ensures that end-user privacy is fundamental. The platform is compliant with various regulations and certifications, including GDPR and ISO 27001. Learn more about Raffle's security features.
  • Sustainability: Raffle is committed to sustainability and reducing its carbon footprint. The platform is carbon neutral, and the company invests in renewable energy projects to offset its carbon emissions. Learn more about Raffle's sustainability initiatives.

Raffle Review: Who is it for?

Raffle is suitable for businesses of all sizes and industries. Here are some of the user personas who can benefit from Raffle:

  • Customer support teams: Raffle's chatbot feature can help customer support teams handle high volumes of inquiries and provide 24/7 support to customers.
  • Marketing teams: Raffle's insights feature can provide valuable data to marketing teams, helping them understand customer needs and preferences.
  • IT teams: Raffle's search feature can help IT teams quickly find the information they need, improving productivity and efficiency.

Raffle Pricing

Raffle offers several pricing packages to suit different business needs. Here are some of the pricing packages:

  • Starter: €970/month
  • Professional: €1,470/month
  • Business: €1,770/month
  • Enterprise: €3,270/month
  • Global: Contact sales for pricing

Each package includes various features, such as API access, scaling options, and insights.

Raffle Alternatives

If you are looking for alternatives to Raffle, there are several options available in the market. In fact, the number of options can be overwhelming. Apart from the popular alternatives listed above, there are other options that you might want to consider. For example, you could look into using a CRM system like Salesforce or Hubspot. Alternatively, you could explore other helpdesk solutions such as Desk.com, Kayako, or Zoho Desk. Each of these options has its own set of features and benefits that might better suit your needs. It’s important to evaluate each option carefully and choose the one that best aligns with your business goals and objectives.


Overall, Raffle is a powerful tool for businesses looking to improve customer service, increase productivity, and save time. Its search and chat features, insights, security, and sustainability make it a top choice for businesses of all sizes and industries. If you are looking for a reliable and efficient customer service solution, Raffle is definitely worth considering.

For more such SaaS product reviews, you can check out my blog.


Upendra Varma

Upendra Varma

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