Layerise is an all-in-one customer registration and experience platform designed for consumer brands. It helps businesses to improve customer conversion rates and supercharge their after-sales with actionable customer data and experience tools. In this in-depth review, we will explore the key features of Layerise, its pricing plans, and some alternatives for businesses to consider.
What is Layerise?
Layerise is a customer registration and experience platform that helps businesses to collect customer data throughout the product ownership cycle. With Layerise, businesses can track customer behavior, understand their preferences, and measure product satisfaction. This allows businesses to run personalized marketing campaigns, improve product offerings, and build customer loyalty. Layerise also offers a complete suite of security, compliance, and integrations, making it an enterprise-ready solution for businesses of all sizes.
How can Layerise be used?
Layerise can be used to collect customer data throughout the product ownership cycle. Businesses can use Layerise to track customer behavior and preferences, measure product satisfaction, and run personalized marketing campaigns. Layerise also offers advanced segmentation and persona building tools, which can be used to create highly targeted marketing campaigns. Additionally, Layerise can be integrated with popular PIM systems, CRM providers, and business intelligence tools, providing businesses with a complete view of their customers in their favorite tools.
Layerise Features
Reduce repetitive questions
Layerise helps businesses to reduce repetitive questions by collecting customer data throughout the product ownership cycle. This allows businesses to better understand their customers, track their behavior, and measure product satisfaction. With Layerise, businesses can run personalized marketing campaigns, build strong upsell cases, discover new markets, and limit time spent on compliance and legal.
Capture & learn
Layerise offers customer insights tools that allow businesses to get an in-depth view of their customers with geographical, demographical, and behavioral variables. This helps businesses to understand what their customers do and track their satisfaction. Layerise’s actionable insights reports also allow businesses to move away from guessing and discover new segments and markets.
Increase conversions
Layerise helps businesses to increase awareness and revenue with SMS campaigns. Businesses can run automated marketing campaigns based on their audience, making their send-outs personal and relevant to increase product awareness and revenue. Layerise also allows businesses to target the right audience and set up smart campaigns.
Layerise Pricing
Layerise offers three pricing plans: Starter, Professional, and Enterprise. The Starter plan costs $808 per month and includes all essential features for businesses to build their after-sales solution. The Professional plan costs $1,520 per month and includes powerful after-sales tools with automation and custom domain. The Enterprise plan is tailored to businesses’ specific needs, with advanced reports and integrations, API and developer tools, and a dedicated success manager. Layerise also offers add-ons, such as form templates, SMS marketing, warranty management, conversations, teams, automation rules, e-commerce, product and content feedback, advanced components, and customer lists.
Alternatives to Layerise
There are several alternatives to Layerise that businesses may consider, depending on their specific needs.
- Tidio is a customer communication product that provides multi-channel support, allowing users to communicate with customers on the go. It supports live chat, messenger, and email.
- Appy Pie enables users without programming skills to create mobile applications for Windows 8, Android, and iPhone, and publish them to Google Play and iTunes.
- Freshservice is an easy-to-use IT service desk and ITSM solution designed using ITIL best practices. It enables organizations to focus on exceptional service delivery.
- LiveAgent helps businesses provide better customer service across all communication channels, including email, chat, and phone. Deliver exceptional service and grow your business with LiveAgent, a customer service software trusted by over 30,000 companies worldwide.
Conclusion
Layerise is an all-in-one customer registration and experience platform that helps businesses to improve customer conversion rates and supercharge their after-sales with actionable customer data and experience tools. With its advanced segmentation and persona building tools, customer insights, and SMS campaigns, Layerise is a powerful solution for businesses of all sizes. However, businesses may also consider alternatives such as Tidio, Appy Pie, Freshservice, and LiveAgent, depending on their specific needs.
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