In today’s digital world, WhatsApp has become an essential tool for businesses to reach out to their customers. DoubleTick is a popular WhatsApp Business API solution that helps businesses manage leads and customers, and sell products seven times faster than traditional methods. In this blog post, we will take an in-depth look at DoubleTick, its features, pricing, and alternatives.
What is DoubleTick?
DoubleTick is a WhatsApp Business API solution that allows businesses to communicate with their customers through WhatsApp. It is a cloud-based platform that enables businesses to manage leads, customers, and sales. The platform provides businesses with unlimited conversations, unlimited customers, and unlimited broadcast channels with data access control. DoubleTick also offers a team inbox on mobile, which allows unlimited team members to access and respond to customer messages.
How can DoubleTick be used?
DoubleTick can be used by any business that wants to communicate with its customers through WhatsApp. It is particularly useful for businesses that sell products or services online. DoubleTick’s AI-based image recognition system can add products to a customer’s cart without the need to open a website. This feature makes it easy for customers to order products and helps businesses sell products seven times faster than traditional methods.
Who can use DoubleTick?
DoubleTick can be used by any business that wants to communicate with its customers through WhatsApp. It is suitable for businesses of all sizes, from small startups to large enterprises. DoubleTick’s pricing plans are designed to cater to the needs of businesses of all sizes.
DoubleTick Features
DoubleTick offers a wide range of features to help businesses manage their customer communications and sales. Some of the key features of DoubleTick include:
- Unlimited conversations
- Unlimited customers
- Unlimited broadcast channels with data access control
- Team inbox on mobile
- Bulk WhatsApp notifications and campaign analytics
- WhatsApp Shared Team Inbox with quick replies, agent assignment, labels, and more
- Custom catalog messages
- Custom auto-replies/chatbot
- Automated reminders for abandoned carts
- Third-party integration
- Free WhatsApp API approval and setup
- Conversation analytics
- Roles & Permissions
- Advanced Product Filters
- Advanced Catalogue Preview Option
DoubleTick Pricing
DoubleTick offers three pricing plans: Starter, Pro, and Enterprise. The Starter plan costs ₹2000 per month and includes features such as team inbox (5 agents free), bulk broadcasts, bulk import, and more. The Pro plan costs ₹2400 per month and includes everything available in the Starter plan, as well as features such as team inbox (10 agents free), roles & permissions, number masking, and more. The Enterprise plan offers custom pricing and includes everything available in the Pro plan, as well as features such as custom pricing per agent, complex journeys, and special customizations.
Alternatives to DoubleTick
DoubleTick is not the only WhatsApp Business API solution available in the market. Some of the popular alternatives to DoubleTick include:
All of these solutions offer similar features to DoubleTick and are suitable for businesses of all sizes. However, the pricing plans and features may vary depending on the solution.
In conclusion, DoubleTick is a powerful WhatsApp Business API solution that offers a wide range of features to help businesses manage their customer communications and sales. Its AI-based image recognition system makes it easy for customers to order products, and its pricing plans cater to the needs of businesses of all sizes. However, businesses should also consider the alternatives to DoubleTick before making a decision.
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