If you’re looking for a robust social messaging platform to manage all your social conversations, then Juphy may just be the perfect fit for you. In this in-depth review, we’ll be discussing everything you need to know about Juphy, including its features, pricing, and alternatives.
What is Juphy?
Juphy is a social messaging platform that allows businesses to manage all their social conversations in one unified inbox. With Juphy, you can easily respond to all social messages, comments, mentions, tags, and reviews in a single inbox. It also allows you to share direct product links with potential buyers on social media, track their interests and purchase behaviors, and segment users based on buying behavior and interests.
How can Juphy be used?
Juphy can be used to promote your brand, sell your products, and support your customers with social messaging. It provides an easy way to manage social conversations, provide great customer service, and increase your business’s sales performance on social media. You can also use Juphy to create contact lists and send targeted broadcasting messages to notify your customers about updates, promotions, and new sales opportunities on WhatsApp.
Who can use Juphy?
Juphy is ideal for small, mid-sized, and large businesses that manage multiple messaging channels and large customer bases. Whether you’re a startup, solopreneur, small business, or enterprise, Juphy has a plan that suits your needs.
Juphy comes with a range of features that make it easy to manage social conversations, track conversion on social channels, and collaborate with your team on incoming messages. Some of its features include:
- Unified inbox for all social messages, comments, mentions, tags, and reviews
- Sharing of direct product links with potential buyers on social media
- Segmenting users based on buying behavior and interests
- Targeting potential buyers or engaging with segmented users via WhatsApp messaging
- Tracking the behavior of your social audience when they visit your website
- Storing all contact information in Juphy's Social CRM
- Collaborating on social media conversations and support requests in real-time
- Gathering sales, marketing, and support teams in one place
- Assigning tickets to your team members
- Actionable performance reports
Juphy offers a simple, fair pricing structure that includes a 7-day free trial and a 30-day money-back guarantee for all plans. Its plans include:
- Free: This plan is free and is ideal for startups and solopreneurs looking to build their social presence on Facebook, Instagram, and more. It includes 100 contacts, 1 channel (WhatsApp), 1 user, 200 broadcast messages, and a website social chat widget.
- Growth: This plan costs $79 per month and is ideal for small businesses seeking to boost sales growth and maintain customer relationships on WhatsApp. It includes 2500 contacts, 5 channels, 2 users, unlimited broadcast messages, a website social chat widget, and 6 months history.
- Advanced: This plan costs $239 per month and is an omnichannel solution for mid-sized businesses managing multiple messaging channels and large customer bases. It includes 10,000 contacts, unlimited channels, 5 users, unlimited broadcast messages, a website social chat widget, unlimited history, and priority support.
- Enterprise: This plan is a tailored solution with messaging channel integration for large businesses and enterprises. It includes unlimited contacts, unlimited channels, 100 users, unlimited broadcast messages, a website social chat widget, unlimited history, and SLA support.
Alternatives to Juphy
While Juphy is an excellent social messaging platform, there are other alternatives you can consider. Some of these alternatives include:
- Zendesk: This is a customer service and engagement platform that allows businesses to manage all their customer interactions across multiple channels, including social media.
- Freshdesk: This is a cloud-based customer support software that allows businesses to manage all their customer interactions in one place, including social media.
- Intercom: This is a messaging platform that allows businesses to communicate with their customers through targeted, personalized messages across multiple channels, including social media.
In conclusion, Juphy is an excellent social messaging platform that provides businesses with an easy way to manage social conversations, promote their brand, sell their products, and support their customers with social messaging. With its range of features and simple, fair pricing structure, Juphy is an excellent choice for businesses of all sizes.
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