Crisp Pricing & Plans (2023 Updated)

Hey there! Upendra Varma here, and today we're going to dive into the exciting world of Crisp pricing. If you're looking for a B2B SaaS product to enhance your customer communication, Crisp might just be the perfect fit for you. So, let's get started and explore the different plans and costs offered by Crisp.

But before we jump in, if you want to check out Crisp for yourself, head over to their website at Now, let's get down to business!

Crisp Pricing: Plans

Crisp offers three main plans to cater to different user needs and requirements. Let's take a closer look at each of these plans and the features they offer:

Basic Plan

The Basic plan is perfect for personal websites and anyone who wants a basic chat to communicate with visitors. Here's what you get with the Basic plan:

  • 2 seats included: You and a colleague can chat with customers.
  • Website chat widget: Engage with people browsing your website and get closer to your customers.
  • Shared inbox: Destroy silos, centralize conversations, improve internal collaboration, and enhance customer satisfaction.
  • Contact form: Centralize answers from customizable contact forms within your Crisp Inbox.
  • Mobile applications: Get everything related to your customer service right in your pocket.
  • And many more features!

Pro Plan

The Pro plan is designed for early-stage startups looking to improve their customer relationship. Here's what you get with the Pro plan:

  • 4 seats included: You and three colleagues can chat with customers.
  • 5,000 contacts included: Add more contacts by increasing your limits.
  • All features included in the Basic plan.
  • Chatbots: Build super-advanced automation flows on any channels connected to Crisp.
  • WhatsApp integration: Receive and reply to Whatsapp messages in your Crisp inbox.
  • Instagram integration: Reply to your Instagram Direct Messages and stories from the Crisp dashboard.
  • And more!

Unlimited Plan

The Unlimited plan is made for companies requiring a full-featured solution to communicate with customers. Here's what you get with the Unlimited plan:

  • 20 seats included: Add more agents for an additional $10/month/agent.
  • 50,000 contacts included: Add more contacts by increasing your limits.
  • All features included in the Basic and Pro plans.
  • Aircall integration: Inbound and outbound phone calls in your Crisp Inbox.
  • MagicBrowse: Start a co-browsing session with people browsing on your website.
  • LiveTranslate: Translate instantly your messages in more than 50 different languages.
  • And an array of other powerful features!

Crisp Pricing: Which plan to pick?

Now that we've seen the different plans Crisp offers, let's talk about which plan might be the best fit for you. Here are my recommendations based on different use cases and price points:

  • For personal websites or small businesses just starting out, the Basic plan should suffice. It provides all the essential features to communicate with your website visitors and customers.
  • If you're an early-stage startup looking to improve customer relationships and automate certain processes, the Pro plan is the way to go. It offers advanced features like chatbots, WhatsApp integration, and more.
  • For larger companies that require a comprehensive solution to handle customer communication, the Unlimited plan is the perfect fit. It has all the features of the Basic and Pro plans, along with additional powerful tools like Aircall integration, MagicBrowse, and LiveTranslate.

Crisp Pricing: Is it for you?

Now, you might be wondering if Crisp is the right choice for your specific needs. Well, it depends on your company, industry, and requirements. To help you make an informed decision, I've written an in-depth review article about Crisp on my blog. Check it out crisp review for more insights and analysis.


There you have it! We've explored the different plans and costs offered by Crisp. Whether you're a small business owner, an early-stage startup, or a large-scale company, Crisp has a plan tailored to your needs. To make your buying decision easier, I recommend checking out my blog for other SaaS reviews and insights. Visit saas blog for more!

Thanks for joining me on this journey through the world of Crisp pricing. Remember, communication is key, and Crisp is here to help you excel at it. Happy chatting!


Upendra Varma

Upendra Varma

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