Arrows In-Depth Review: Features & Alternatives (2023 Updated)

Hey there! Welcome to my in-depth and fun in-depth review of Arrows – a B2B SaaS product that aims to revolutionize customer onboarding. If you're tired of spreadsheets, long emails, and overwhelming project management tools, then Arrows might just be the solution you've been looking for. Let's dive in and explore what Arrows has to offer!

Arrows Review: What is Arrows

Arrows is a collaborative action plan platform that helps businesses scale their customer onboarding process. With its best-in-class HubSpot integration, Arrows ensures a seamless transition from the handoff stage to successful rollout. By replacing spreadsheets, long emails, and project management tools, Arrows streamlines the onboarding process and saves valuable time for both businesses and their customers.

Arrows Review: How can it be used?

Arrows can be used in a variety of ways to improve workflows, solve problems, and enhance productivity. Here are a few examples:

  • Streamlined Customer Onboarding: Arrows replaces spreadsheets and project management tools, making it easier for businesses to guide their customers through the onboarding process. By providing collaborative action plans, Arrows keeps customers focused and ensures they stay on track towards their goals.
  • Efficient Task Management: Arrows allows businesses to sync over 35 datapoints from the platform back to HubSpot in real-time. This integration keeps all data and processes in one place, enabling teams to work more efficiently and effectively.
  • Improved Visibility and Insights: Arrows provides valuable insights into the onboarding process, highlighting where customers may be getting stuck and where improvements can be made. This data allows teams to make informed decisions and optimize their onboarding strategies.

Arrows Review: Who is it for?

Arrows is a versatile tool that can be used by various user profiles and industries. Here are some examples of who can benefit from using Arrows:

  • SaaS Companies: Arrows is ideal for SaaS companies looking to improve their customer onboarding process. By providing clear action plans and keeping customers engaged, Arrows helps drive adoption and success.
  • Customer Success Teams: Customer Success teams can leverage Arrows to streamline their workflows and enhance their ability to help customers succeed at every stage of their journey.
  • Sales Teams: Arrows can be used by sales teams to ensure a smooth transition from the sales process to customer onboarding. By providing clear next steps and eliminating confusion, Arrows helps sales teams deliver a seamless experience to their customers.

Arrows Features

Arrows offers a range of features designed to simplify the onboarding process and improve team efficiency. Here are some key features of Arrows:

  • Drive customer action: Arrows helps businesses guide their customers towards their goals by providing easy-to-follow action plans.
  • Create team efficiency: Arrows syncs data back to HubSpot in real-time, allowing teams to manage their work seamlessly within the platform.
  • Deliver big results: Arrows provides valuable insights and analytics, allowing teams to identify areas for improvement and drive better results.
  • Customers will breeze through your tasks: Arrows offers task types that allow customers to complete actions directly on the task page, making it easier for them to stay on track.

These are just a few of the many features that Arrows has to offer. For a more in-depth review of Arrows' pricing, check out my blog at arrows pricing.

Arrows Plans

Arrows offers different pricing plans to cater to the needs of different businesses. For detailed information about Arrows' pricing plans, head over to my blog at arrows pricing.

Arrows Alternatives

If you're considering alternatives to Arrows, here are a few options you can explore:

If you're considering alternatives to Arrows, here are a few options you can explore:

  • Userpilot: Userpilot is a customer onboarding and user engagement platform that helps businesses guide their users through the product experience.
  • Appcues: Appcues offers a user onboarding and product adoption platform that allows businesses to create personalized onboarding experiences.
  • WalkMe: WalkMe provides a digital adoption platform that helps businesses simplify user experiences and drive product adoption.

These are just a few alternatives that you can consider alongside Arrows. Each platform offers unique features and benefits, so it's important to evaluate them based on your specific needs and requirements.

Arrows Review: Pros & Cons

Let's take a look at some of the pros and cons of using Arrows:


  • Streamlines the customer onboarding process
  • Integrates seamlessly with HubSpot
  • Provides valuable insights and analytics
  • Simplifies task management for both teams and customers


  • May require some time to set up and integrate with existing systems
  • Limited customization options for the user interface


Arrows is a powerful tool that can transform your customer onboarding process and drive better results for your business. With its collaborative action plans, seamless HubSpot integration, and valuable insights, Arrows helps businesses streamline their workflows and keep customers on track towards their goals.

If you're interested in learning more about Arrows or exploring other SaaS product reviews, be sure to check out my blog at saas blog. Happy onboarding!


Upendra Varma

Upendra Varma

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